Terms & Conditions

Terms and conditions

Description of Products

We will endeavour to  show photographs and full descriptions of our products although customers should be aware that garden stoneware, in particular, has natural variations in colour and texture, due to the nature and manufacturing procedures.

Delivery

It is the customers responsibility to check the condition of their order upon reciept of the goods, before signing for them, Once the customer recieves the goods and has signed the delivery note, they have accepted that the goods have been delivered "In Good Condition", we "Garden Sculptures & Ornaments " reserve the right to charge for any subsequent costs involved, particularly exchange or return carriage!

Lighter items will be dispatched by I post parcels 2-3 day service with tracking and heavier items by pallet carrier or MHM Transport Solutions Ltd see delivery information section.
We will ensure all items are packaged securely and safely.
Our pallet carriers use vehicles with rear tail lifts which lower the pallet to ground level.
The pallet is then moved by use of a pallet truck. Please be aware that the trucks will not run on grass or gravel and the pallet will be offloaded to the nearest point possible. If it's MHM Transport Solutions Ltd doing the dilivering the driver will assist you with your order .

Payment

Payment must be made in pounds(£) sterling
Payment can be made by via our secure shopping cart on our website or by cheque made out to UK SCULPTURES LTD

Please note - we do not accept American Express.

Returns

Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to return the product within 7 working days from one day after date of receipt for any reason, but at your own cost.

Made to order and discussed customers specification items will not be refunded.

Order Cancellation

If you wish to cancel your order purchased on the website, over the telephone, by fax, or by post, please contact Garden Sculptures & Ornaments Customer Services Team by:

Calling 0744 619 5317 Lines are open Monday to Saturday 9.00am - 6.00pm (GMT) or Email info@gardensculptures&ornaments.co.uk

Copyright

All the photographs on our website are the property of Garden Sculptures & Ornaments and may not be copied or used in any way without the prior concent of this Company.

PRIVACY POLICY

Garden Sculptures & Ornaments assumes that by agreeing to our terms and conditions we are able to share information necessary to complete a transaction, ie. Delivery addresses and telephone numbers to our hauliers etc. and to store information in order to conform to our legal responsibilities.
We do collect information through our website in order to monitor trends and provide a better service.
We respect our visitors privacy and do not divulge any personal information to third parties without consent.

Visitors under the age of 18 should not register with this website or submit any information to us.